Q&As from the Open Day 2nd December 2009

Integration

1. Is St John’s involved?  Where will the ambulances be located?

The ambulance will of course deliver ill or injured patients to the health facility so St John’s has no need to be located at the health facility.  Rather it will locate its operations at a site that meets their requirements, including the need to be central to its volunteers.  St John’s is currently considering a couple of site options.

 
2. How does this project compare with the Motueka hospital?

The project is quite different.  Motueka’s facilities do not include primary health (GPs and associated health professionals) and it has no direct representation from the District Health Board.

   
3. How could I get to the doctors if I don’t drive?
 

That will be considered in our planning, depending on whichever site is finally chosen.

   
4. Is the group planning to provide some kind of shuttle service from town?
 

That is certainly a possibility.

   
5. Why have service delivery entries at the front of the hospital site building?
 

The service delivery entry has been based there because it minimises disruption to the rear of the building where there are established gardens.  Most of the service deliveries are vans, rather than big trucks, and so should not have problems with the way the entry is currently designed.

   
6. Where will the drug cupboard be?
 

It will be centrally located so it is easily accessible for staff.

   
7. Won’t the extra traffic expected from the rise in the aqua culture industry put even more pressure on traffic on SH 60 and require bigger changes to the intersection by the hospital?
 

There is no information available at this stage about that source of extra traffic.  We are working with Transit to find out the requirements for any intersection changes to ensure the safety of people using the integrated facility.

   
8. What are the traffic risks for the hospital site?
 

Transit has indicated that some changes may be needed to the intersection of Central Takaka Rd and SH 60.

   
9. Won't the hospital location be a problem for the residents of Abbeyfield and for high school students without independent transport?
 

We are looking at what transport may be required for people who are in Takaka and cannot drive to the integrated facility.  The vast majority of people who currently visit the Medical Centre arrive by car – even those living in Takaka township.

   
10. Is the group looking to secure land nearby for future expansion?
 

Yes, whichever site is chosen will have room for future expansion.

   
11. How much extra traffic is there likely to be on Central Takaka Rd?
 

We haven't done any detailed studies of that yet but there will obviously be some more traffic if the hospital site is chosen.

   
12. What is the distance from the car park to the medical centre – what about people who cannot walk far?
 

Those who can't walk far can be dropped off right outside the door, but the car parks are not that far away - maybe 30 metres.

   
13. What happens in the event of an emergency like swine flu if you have all medical facilities in one place? How would we manage isolation in the event of infectious disease?
 

As occurred earlier in the year, we would set up separate facilities.  Planning for the hospital area includes isolation facilities.

   
14. If the facility is located at the community hospital site, will it be cut off in the event of a flood?
 

We think it is unlikely as there have been roading changes to the stretch of low-lying road south of Takaka.

   
15. Is there any provision to have other alternative health care located in the same facility?
 

It is a possibility we have not considered in any detail as we think we’ve got enough to work on for the moment bringing 3 services together under one roof!

   
16. Is there any opportunity to have hospice services located in the same facility?
 

It is a possibility we have not considered in any detail as we think we've got enough to work on for the moment bringing 3 services together under one roof!

   
17. Will there be non-aged care beds eg for multiple sclerosis or tetraplegia?
 

A number of flexi beds have been factored into the development

   
18. Why is the layout so stretched out – why can’t it be more star shaped with the central services at the core?
 

We are still working on two different options depending on the sites and there is still a long way to go before we will have the best design possible.  The hospital site does impose some limitations because we need to work with an existing building.

   
19. Why is there a courtyard in the centre of the rest home area?
 

This is designed to make a pleasant place for rest home residents, with the maximum sun and shelter.

   

Staffing

20. Will new staff employed into the new service be paid penal rates at the weekend?

As already stated terms and conditions of existing staff will continue

 
21. Staff at the existing three services have different pay rates.  How will pay rates work in the new system?

As already stated terms and conditions of existing staff will continue

   
22. Will there be allowance for study leave, sick leave and holiday leave?
 

Of course.  We are budgeting on the basis that staff will transfer on current pay and conditions. 

   


Funding And Costs

23. Where is the money coming from for the project?

There are three major sources; the proceeds of the sale of existing facilities, a mortgage that will be serviced from existing income streams and some fund raising ˆ mostly at a national and regional level, although there are local people also who want to donate money.

 
24. Will the community be responsible for raising money to build the facility?

There are three major sources; the proceeds of the sale of existing facilities, a mortgage that will be serviced from the income the facility receives from government sources, and some fund raising ˆ mostly at a national and regional level, although there are local people also who want to donate money.

   
25. Will the community be responsible if there is a shortfall in ongoing funding?
 

No.  We believe integration is the most sustainable way of providing health care for Golden Bay.  All of the money that currently comes into Golden Bay for primary, rest home and hospital services will continue to be channelled and spent here.  In addition we expect that we will be able to make savings because of the efficiencies.

   
26. What kind of future proofing is being done of budgets and of facility planning?
 

That has been part of our planning but obviously we need to make some assumptions as no one can predict the future.  We are, for example, thinking about future parking needs in the event the facility size is expanded.

   
27. Will the DHB add cost of living onto future payments to the integrated service?
 

The DHB and PHO are committed to ensuring Golden Bay continues to receive its fair share of funding.  All money that Golden Bay is due will be received here to pay for services here.

   
28. Why can‚t the community see a business plan?  How can the community see a business plan, without disclosing commercially sensitive information?
 

The group is not making the business plans public at this stage both because they are commercially sensitive and because they are still under development, and may change considerably, as planning advances.  We do want to share as much information as possible but not at the expense of it putting the health project at a financial disadvantage.  We will continue to look at ways we can share financial information with the community.

   


Management/Governance

29. Is a trust the best form of governance?  Doesn‚t it absolve the government from its responsibilities and put the load back onto the community?

The government has a legal responsibility to provide health care for the people of Golden Bay no matter what form of ownership or governance is in place.  The government is also represented on the trust with at least two representatives and it is in its interests ˆ through the DHB and PHO ˆ to make the health integration a success, because if it doesn‚t work then it will have to pick up the pieces.
A key aim of integration is to enable each dollar to stretch a bit further and, for example, make it viable to have a small rest home facility because of the ability to spread overheads and some staffing across the different areas.  There are no guarantees about what may happen with government funding in the future whether or not we go ahead with integration.

 
30. What accountabilities does the trust have to the community with regard to information, elections, payment of fees, winding up, accounts etc?

These are still being looked at, as the current trust deed is still an early draft.  Certainly the intention is that the community receives as much information as possible.  Community input received so far is currently being incorporated and will appear in the next draft.

   
31. What trust functions are trustees responsible for?  What is their role, relative to the manager?
 

Again that is something currently being worked through but we are very focused on ensuring there is an appropriate separation of management and governance functions.

   
32. What happens when the District Health Board pulls out of running the hospital?
 

The DHB will be part of the trust that will own the facility.  All of the government money that currently comes into Golden Bay will continue to do so.  The staff will be employed by the Primary Health Organisation which will manage the facility.

   
33. What safeguards are there to stop the trust getting into debt in the same way that Joan Whiting has?
 

There are no guarantees about what may happen with government funding in the future, whether or not we go ahead with integration but the government remains legally responsible for providing health services to the people of Golden Bay. A key aim of integration is to enable each dollar to stretch a bit further and, for example, make it viable to have a small rest home facility because of the ability to spread overheads and some staffing across the different areas.

Remember the DHB will have representation on the trust and will not want the new structure to fail so it has to pick up the pieces.

   
34. How much is the PHO going to charge the trust for its services?
 

No figure has yet been set but it will be reasonable and designed to simply cover its costs.  The PHO is committed to providing Golden Bay with the best possible health services and certainly does not see it as a money making venture. 

   
35. Why has the PHO been chosen as manager ˆ have any alternatives been considered?  Why not have a tender process?
 

It has been selected as the manager because it is an efficient and highly regarded provider of health services.  There are no other organisations suitably qualified to provide these services.

   
36. Why is the DHB the proposed default chair in the event of a dispute among trustees?
 

The DHB has a strong interest in making sure the trust and the facility are a success.  It is helpful to have a designated process in place in the event of disputes and most trust deeds have some kind of provision like this.  Hopefully such disputes will not occur.

   


Community Consultation

37. Why are you not holding a public meeting?

The group was delighted with the level of interest shown by Golden Bay people to the Open Days with 150 people attending.  We believe it was a better way of finding out people's interests and concerns than a more formal public meeting. The Open Days let people ask the things they want to know one-on-one, without having to stand up in a public hall.  They could also follow up on questions if they are not quite clear on some point without feeling intimidated.  With a variety of views represented, people were able to get a lot of information.

 


Rest Home

38. What will happen to the Joan Whiting trust?

That will be up to the Joan Whiting trustees. If the rest home closes then the trustees are responsible for disposing of its assets.

 
39. Will there be the provision for couples to be together in the rest home?

The rooms are a good size and couples could, for example, either share a room or be in adjacent rooms.

   
40. What is happening with rest home respite care?
 

A number of flexi beds have been factored into the development

   
41. Why can the rest home be included if rest home services lose money ˆ how can the PHO prop up the rest home?
 

All of the government money that currently comes into Golden Bay will continue to do so.  A key aim of integration is to enable each dollar to stretch a bit further and, for example, make it viable to have a small rest home facility because of the ability to spread overheads and some staffing across the different areas.  There are no guarantees about what may happen with government funding in the future whether or not we go ahead with integration.  Remember government agencies such as the DHB are proposed to have representation on the trust and will not want the new structure to fail so it has to pick up the pieces.

   

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